Part 3: Knowing when your agent doesn’t know: the confidence layer
This post outlines a maturity model for LLM systems centered around a confidence layer, which combines independent signals like verification, historical accuracy, and adversarial model judges to determine when an agent can act autonomously. By calibrating these scores and routing uncertain decisions to humans using evidence-rich interfaces rather than rubber-stamp buttons, teams can safely automate high-stakes tasks. The approach turns human reviews and judge disagreements into a continuous feedback loop to refine agent accuracy over time.
DEPTH ■■■■■12 min read2 weeks ago
















