Why I tried to kill token billing (and why we kept it)

The author examines the limitations of token-based billing as a customer-facing pricing model, noting that it exposes internal margins and commoditizes AI products. The company explored abandoning token billing entirely but realized its necessity for backend cost tracking and margin management. Ultimately, the piece proposes unified credits and output-based pricing as better ways to align invoices with customer value.

DEPTH ■■■■■7 min read3 weeks ago

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